Shipping policy

Thank you for shopping at Lumora Lighting.

We process all orders within 24–48 hours of payment confirmation (business days). Once your order has shipped, you will receive a confirmation email with tracking details so you can follow your delivery in real time.

---

Shipping Coverage & Time
We ship worldwide, with priority service for customers in the United States. Estimated delivery time for all destinations is 5–11 business days. Delivery times may vary slightly depending on customs clearance, local postal services, or weather conditions.

---

Shipping Options

• Standard Insured Shipping – Free
  Ships within 24–48 hours, delivery in 5–11 business days. Fully tracked, insured, and quality-checked for worldwide delivery.

• Priority Handling & Fast Dispatch – $9.99 USD
  Ships within 12 hours, delivery in 5–11 business days. Fully tracked, insured, and quality-checked for worldwide delivery.

Delivery time is counted from the moment your order is shipped, not from the date of purchase.

---

Return Shipping
We offer free return shipping for customers in the United States. To start a return, please refer to our [Refund & Return Policy] or contact us at info@lumora-lighting.com for assistance.

---

Payment Methods
We accept secure payments via Shopify Payments (Visa, Mastercard, American Express, and more) and PayPal. All transactions are encrypted and secure.